IOSR-JBM   Volume-16 ~ Issue-3 ~ March-2014

Abstract:"Just as it is impossible to know when a swimming fish will drink water, so it is impossible to find out when a corporate steward is stealing money" From Kautilya'sArthashastra (300 B.C) Cadbury (1992) defines corporate governance as the "whole system of controls both financial and otherwise by which a company is directed and controlled". In simple words it is all about promoting corporate fairness, transparency and accountability.

[1] CSV Murthy, ―Entrepreneurship and Good Governance‖,1st edition, 2010, Himalaya publication, with ISBN No. 9789350244678, pp. No. 161-226.
[2] Dheeraj Misra and Sushma Vishnani, ―Impact of Corporate Governance Regulation on Market Risk‖, ―Vikalpa-The journal for Decision Makers‖, April-June 2012, ISSN No. 02560909, Vol.37, No.2, pp. 19-32
[3] Alexander Dyck Adair Morse Luigi Zingales ―who blows the whistle on corporate fraud‖
[4] Corporate governance panel moots whistle Blower policy Business line DEC 16th 2003.
[5] ―The India needs whistle blower Act‖ The Hindu march 25th 2003.

Abstract: India is a growing economy and has the attention of world players for investment and expansions. Due to this arises a need for ready-for-the-job people .But contrary to this, there is a large set of employees who need to be skilled, re-skilled and up-skilled to meet the needs of the changing environment. This is only possible through the active role of industry in sharing the know-how and expertise and academia in developing programmes and solutions to fill the void. India has stock of some 22 million graduates, including 6 million science graduates, 1.2 million with engineering degrees and 600,000 doctors, according to the data compiled by The Economic Times Intelligence Group, the NASSCOM and other industry sources. With this present scenario in mind, this paper is an effort to highlight a number of current and future initiatives aimed at gearing up and accelerating interdependence between academic and industrial prospects in India by laying special emphasis on research and development initiatives, governance of Indian management schools, building centres of excellence and attractive packages to allure competent faculty.

[1] AtreSandeep, Jain Sangeeta, &Sharma Vivek, Impact of Communication Skills on ProfessionalEffectiveness at the Top Level of Hierarchy, Global Journal of Management and Business Studies.ISSN 2248-9878 Vol 3, Number 7 (2013), pp. 751-756.
[2] Chithra. R, Employability Skills -A Study on the Perception of the Engineering Students and their Prospective Employers, Global Journal of Management and Business Studies, ISSN 2248-9878, Vol. 3, Number 5 (2013), pp. 525-534.
[3] Jackson Dennis,Journal of Management Education 8(3) 29, An international profile of industry-relevant competencies and skill gaps in modern graduates,International Journal of Management Education, Oct 2009.
[4] King Ceridwyn, Funk Daniel C & Wilkins Hugh, Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities, International journal of Hospitality Management, Vol.30, Issue 1, March 2011, pages 157-166.
[5] Krishna Kishore, &MajumdarMousumi,Management Education and CorporateExpectations: A Gap Analysis,Handbook of Management and Behavioural Science,Vol-7.
[6] Kumar Varun, The changing nature of organizations-A view of leadership, Global Journal of Management & Business Studies, Vol 3, No.8,(2013), pp.905-910.

Abstract: Social norms and economic realities mean that child labor is widely accepted and very common in Bangladesh. Many families rely on the income generated by their children for survival, so child labor is often highly valued. Additionally, employers often prefer to employ children because they are cheaper and considered to be more compliant and obedient than adults. When children are forced to work, they are often denied their rights to education, leisure and play.

[1] Ali, Zulkar (2006) "Do Child Labourers Come from the Poorest? Evidence from NCLS and 64-Village Census Plus" Dhaka, Bangladesh: Bangladesh Institute of Development Studies (BIDS), Programme for Research on Chronic Poverty in Bangladesh (PRCPB) Working Paper No. 11 (February).
[2] Amin, Shahina; M. Shakil Quayes; and Janet M. Rives (2004) "Poverty and Other Determinants of Child Labor in Bangladesh", Southern Economic Journal, Vol. 70, No. 4 (April),
[3] Amin, Shahina; Shakil Quayes; and Janet M. Rives (2006a) "Market Work and Household Work as Deterrents to Schooling in Bangladesh", World Development, Vol. 34, No. 7 (July),
[4] Amin, Shahina; Shakil Quayes; and Janet M. Rives (2006b) "Arc Children and Parents Substitutes or Complements in the Family Labor Supply Decision in Bangladesh?", The Journal of Developing Areas, Vol. 40, No. 1 (Fall), pp. 15-37.
[5] Basu, Kaushik (1999) "International Labor Standards and Child Labor" Challenge, Vol. 42, No. 5 (September - October), pp. 80-93;
[6] Basu. Kaushik and Zafiris Tzannatos (2003) "The Global Child Labor Problem: What Do We Know and What Can We Do?" World Bank Economic Review, Vol. 17. pp. 147-173.

Abstract: This paper highlights the importance of training programmes at workplace and how it helps in improving and enhancing the performance of an individual. Through this paper, author wants to help others to make others understand the need of training nowadays. Training is proved to be a tool to motivate the employees who further result into better or improved performance. Treating employees like "human capital" by using the motivation strategies and techniques of management science could help achieve the common goal of management: enhance productivity, increase efficiency, boost quality and moral. The quality and variety of the employee training companies provide is key for motivation.

[1] Storey, D. and Westhead, P. (1997) "Management Training in Small Firms – a Case of Market

[2] Failure?‟, Human Resource Management Journal, 7, 2, 61-71.

[3] How Does Training Motivate Employees?

[4] by Eric Feigenbaum, Demand Media.com

[5] http://smallbusiness.chron.com/training-motivate-employees-13656.html

[6] The Impact of Training and Motivation on Performance of Employees.

[7] Training, Developing and Motivating People, By Richard Barrett

[9] http://www.easytraining.com, Claire Belilos, Cross-Training as a motivational and problem-solving Technique.
[10] Fisher, C.D. (2000). Mood and Emotions While Working: Missing Pieces of Job Satisfaction. Journal of Organizational Behavior, 21, 185-202.

Abstract:This study examined the effects of motivational incentive and staff turnover in hotel industry in Gombe state, Nigeria. A stratified random sampling technique was adopted in selecting 45 respondents from three (3) hotels across the state. Findings revealed that promotion, salary/wages, payment of leave benefits, career development/in-services training and work-hours impacts significantly on labour turnover. The study recommended among others that comprehensive incentives should be put in place by management to reduce labour turnover and ensure workers retention in the hotel industry in Gombe state, in particular and Nigeria in General.

[1] Agba, A.M. (2004) Teachers' perception on their job performance. Unpublished postgraduate thesis on Education of I he University of Calabar.
[2] Akpar), C.P (2001). Strategies for sustainable management of school physical facilities in 21st century. An international journal of Educational Administration, planning and research, 1(10: 80-86.6).
[3] Armstrong, M. (2004) Human Resource Management practice (9"' edition) London: Kogan page. 11.
[4] Babbie, E. {1986). The Practice of social Research Carlifoiiia: Wadsworth .1 2) Bassell, i.
[5] Kepner, K. (2009) Understanding Motivation: An Effective Tool for Managers. (Online), available; hUp//cdis.ifas.ed/#KOl7.
[6] Slum, M.L (2004) Industrial psychology: Us Theoretical and social foundations. New Delhi. CBS publishers and Distributes.
[7] Jones, P. (1992) Managing Organizations in Africa. New York: Walter dc Gruyier.Cohen, A. and Manion, L. (1980) Research method in Education. London: Croon Helm.

Abstract: "Good financial management is responsible for not only protecting, developing, using resources, pushing and maintaining economic growth and increasing income, but also managing effectively and efficiently all national resources." Dr Dang VanThanh, president Vietnam Association of Accountants and Auditors Public sector is the largest spender and employer in virtually every developing country and it sets the policy environment for the rest of the economy. It is presently challenged to provide high quality projects and services to its customers despite the difficult economic times leading to budgetary shortfalls. Demand for accountability of public resources has increased tenfold. Associated with this is the demand for efficient processes, consistently deployed and subject to continual improvement.

[1] ACCA 2010 ‗Improving Public Sector Financial Management in Developing Countries and Emerging Economies'
[2] Hopwood G. A., Inerman J., Fries J. 2008 Accounting for Sustainability: Practical Insights
[3] Christiaens, Johan, and Jan Rommel. 2008. Accrual Accounting Reforms: Only for Business-like Parts of Governments. Financial Accountability and Management 24(1): 59–75.
[4] Deloitte 2013 ‗IPSAS in your pocket'
[5] En.wikipedia.org/wiki/accountability accessed on 14th August 2013

Abstract:Who is the father of economic sciences? If you ask this question to scholars, professors and economists; the answer you would get to be mostly or some will say Ludwig von Mises, Richard Cantillon or Carl Menger. This paper would like to highlight that both Ibn Khaldun and Adam Smith were the fathers of economics.

[1] Austrian economics – Definitions, www.thedailybell.com/definitions/params/id/1918/
[2] Franz Rosenthal, lmarxistnkrumaistforum.files.wordpress.com/2013/.../the-muqaddimah..
[3] Hamed A. Ead (1998), Alchemy in Ibn Khaldun's Muqaddimah, Heidelberg University, www.levity.com/alchemy/islam.html.
[4] JOE MCCAFFREY |Ibn khaldun: the forgotten father of economics? www.tcd.ie/Economics
[5] James R. Bartkus & M. Kabir Hassan, www.uned.es/congreso-ibn-khaldun.
[6] Ali, A., Thompson, H., 1999. The Schumpeterian Gap and Muslim Economic Thought. The Journal of Interdisciplinary Economics 10, 31-49.

Abstract:OUTSOURCING has become an important source of competitive advantage, especially in total quality approach. To maintain a competitive advantage in outsourcing, firms must enhance their ability to plan, take action, manage, and control product services and information from supplier to customer as an integrated process, rather than as a series of discrete functions. From a service partner perspective, QMP is a value-added process that is intentionally used to enhance organizational cooperative advantages and to provide low-cost product or service differentiation and focused strategies. However, the focus has generally been on the impact, due to the use of comprehensive measurement (e.g. financial/no financial measures, ex-ante/post-ante measures, quantitative/ qualitative measures) on the individual, group or organizational performance. For service providers, outstanding performance is reflected in outsourcing outcomes that are responsibility, trust, and quanxi defined by the operations.

[1]. Anderson, J. C., Cleveland, G., and Schroeder R. G., (1989). Operations Strategy: A literature review, Journal of Operations Management, 18 (2), 133-158
[2]. Hofstede, G. (2001), Culture‟s Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations, Sage, Beverly Hills, CA.
[3]. Cronin, J.J. and Taylor, S.A. (1992), "Measuring service quality: a re-examination and extension", Journal of Marketing, Vol. 56, July, pp. 55-68.(1)
[4]. Brown, T., Churchill, G. and Peter, J.P. (1993), "Research note: improving the measurement of service quality", Journal of Retailing, Vol. 69, Spring, pp. 127-39 (1)
[5]. Rust, R.T. and Zahorik, A.J. (1993), "Customer satisfaction, customer retention, and market share", Journal of Retailing, Vol. 69 No. 2, Summer, pp. 193-216. (1)
[6]. Greising, D.(1994), Quality: How to Make It Pay, Business Week August 8, pp. 54-59 (1)
[7]. Carman, J. M. (1990). Consumer perceptions of service quality: An assessment of the SERVQUAL dimensions. Journal of Retailing, 66, 35-55. (1)

Abstract:SHE performance at ZIMASCO failed to meet the NOSCAR grade since the inception of the NOSA system yet under normal circumstances, performance is expected to achieve continuous improvement. When conducted properly, internal audits are an essential and primary tool to the achievement of a sound system performance. Nonetheless, in spite of regular internal audits, results from NOSA system performance remained below exceptional. ZIMASCO's internal audit competency was therefore established through an assessment of; employee's perception towards the audits, the effectiveness of audits instruments used and the general SHE performance of the organization from 2006 to 2011 2012.

[1]. Adams, E. (1976) Accident causation and the management systems: Professional safety. 8:77-88.
[2]. Ausbury, S. and Ashwell, P. (2012) Health and safety, environment and quality audits. Institute of environmental management assessment (IEMA). Routledge, UK.
[3]. Bennett D. (2002) Health and safety management systems: liability or asset? Journal of Public Health Policy 23:153-171.
[4]. Biswas A.K and Modak P (1999) Conducting environmental impact assessement for developing countries. Shibuya-ku, Tokyo, Japan.
[5]. Blackmore, G.A and Shannon H.D (1996). Risk-based safety management auditing. Process Safety and Environment Protection 74:38-44.
[6]. Brenner L. (2010) A reflective account of re-using qualitative data. Routledge, UK.

Abstract:Services of any communication organisation is to be considered an important element for delighting subscribers/ customers. Telecommunication organisations have gained wider business in the world. This paper evaluates services offer by Mobily (a UAE based telecom organisation) to their subscribers. The data were collected from 110 mobile phone subscribers through a structured questionnaire with personal interview for eliciting information pertaining to services of Mobily in the Jazan region, Kingdom of Saudi Arabia. SPSS 17.0 software was used to analyse the collected data. The results of this study revealed that news and entertainment followed by video and voice call services are excellent. Furthermore, both male and female subscribers are satisfied with all the services. Findings of this study may give new insights to managers to reconsider services and focus on delighting the subscribers.

Keywords: Telecommunication, Video & Voice Call, Messaging, News & Entertainment, Satisfaction

[1] Al-Medabesh, Ali. Mohammad and Maqsood, Ali. Mohammed. (2013). Customer Services in Saudi Arabian Airlines: A case study of Jazan Province, Interdisciplinary Journal of Contemporary Research in Business, Vol.5, No.9, January, pp.335-357.
[2] Eshghi, Abdolreza; Roy, K. Sanjit and Ganguly, Shirhendu. (2008). Service quality and customer satisfaction: An empirical investigation in Indian Telecommunication services, The Marketing Management Journal, Vol. 18, Issue 2, pp. 119-144.
[3] Gupta, D. Devashish and Sharma, Atul. (2009). Customer Loyalty and Approach of service providers: An Empirical study of Mobile airtime Service Industry in India, Service Marketing Quarterly, 30:342-364.
[4] Gunjan, Malhotra; Amitara, Mukherji; Abhishek, Nandi and Soumyadeep, Sinharay. (2011). Consumer Behaviour towards Mobile Phone Service Providers: An Empirical Research on Mobile Number Portability in India, Advances in Management, Volume 4, Issue 6, June 2011.
[5] Haque, Ahsanul; Rahman, Shabbir and Rahman, Mahbubur. (2010). Factors determinants the choice of Mobile Service Providers: Structural equation modelling approach on Bangladeshi consumers, Business and Economics Research Journal, Vol. 1, No.3, pp.17-34

Abstract:In finance, risk is the probability that an investment's actual return will be different than expected. This includes the possibility of losing some or all of the original investment. A fundamental idea in finance is the relationship between risk and return. The greater the potential return one might seek, the greater the risk that one generally assumes.

[1] http://en.wikipedia.org/wiki/Risk
[2] http://www.investopedia.com/terms/f/financialrisk.asp#axzz22Gu6FGX9
[3] http://books.google.co.in/books?id=X__zoNzVh-QC&pg=PT19&lpg=PT19&dq=finance+risk+management+selective+history&source=bl&ots=6qUYcRkJ4D&sig=1aU7AoUGDs0F3smn_eHHzFuQ-J4&hl=en&sa=X&ei=NQoPU-PuOIiJrgfh-oGoCQ&ved=0CD0Q6AEwAA#v=onepage&q=finance%20risk%20management%20selective%20history&f=false
[4] http://fic.wharton.upenn.edu/fic/papers/99/9943.pdf

Abstract:Shopping has paradigm shift due to the influence of technology with most people preferring online shopping to the traditional physical store shopping. This research aims to understand the comparison between online shopping & physical shopping. Refer to study the Shifting of consumer behavior towards these modes of shopping compare towards other shopping mode like physical shopping mode which was trend in past. This paper identified that male population tend to shop more online shopping rather than physical shopping compare to female but there is no significance between gender & shopping mode. Physical Buying is preferred due to faith of the people about the transition of money & product physically. People are slowly going for online shopping preference but the majority of people go to physical shopping as it is having trust, feel and touch of the product. In the research outcome says that flipkart and jabong are the major players in the online retail and online shopping compare to other mode in the Bihar Region & this trend is going to increase further in future.

Keywords: Consumer Behaviour;Online Shopping;Physical Shopping

[1]. Floh, Arne , Koller, Monika, Zauner, Alexander (Apr2013). Taking a deeper look at online reviews: The asymmetric effect of valence intensity on shopping behavior. Journal of Marketing Management. Vol. 29 Issue 5
[2]. Gehrt, Kenneth C.Rajan, Mahesh N.Shainesh, G.Czerwinski, David,O'Brien, Matthew(2012).Emergence of online shopping in India: shopping orientation segments,International Journal of Retail & Distribution Management., Vol. 40 Issue 10
[3]. Jiang, Ling (Alice, Yang, Zhilin, Minjoon Jun. (2013). Measuring consumer perceptions of online shopping convenience. Journal of Service Management., Vol. 24 Issue 2
[4]. Jifeng Luo,Sulin Ba, Han Zhang. (Dec2012). The Effectiveness Of Online Shopping Characteristics And Well-Designed Websites On Satisfaction, MIS Quarterly., Vol. 36 Issue 4
[5]. Liu, Xia, Burns, Alvin C , Hou, Yingjian(2013).Comparing online and in-store shopping behavior towards luxury goods. International Journal of Retail & Distribution Management., Vol. 41 Issue 11
[6]. Nirmala, Ratih Puspa,Dewi, Ike Janita. (Apr2012). The Effects of Shopping Orientations, Consumer Innovativeness, Purchase Experience, and Gender on Intention to Shop for Fashion Products Online. Gadjah Mada International Journal of Business. Jan-, Vol. 14 Issue 1
[7]. Wen, Ivan. (Jul-Sep2013). Online Shopping of Travel Products: A Study of Influence of Each Dimension of travelers' Attitudes and the Impact of travelers' Online Shopping Experiences on Their Purchase Intentions, International Journal of Hospitality & Tourism Administration.Vol. 14 Issue 3.